This study examines what factors influence decisions to purchase products associated with their companies’ corporate social responsibility (CSR) campaigns. The study highlights the discrepancy that exists between consumers’ stated intent to purchase products associated with CSR practices and their actual buying habits. The thesis then develops a model in which both personal values and awareness of CSR campaigns are tested as influences on consumers’ purchase decisions. This model is unique because it measures these two factors with respect to consumers’ brand loyalty of various products associated with CSR campaigns. The study collects survey and focus group data to answer three questions: (1) to what extent do brand loyalty, values, and awareness influence consumers’ decisions to purchase products associated with CSR campaigns, (2) how do demographic variables influence consumers’ values and awareness of CSR campaigns, and (3) why are consumers either influenced by or indifferent to products associated with corporate philanthropy campaigns?
Bachelor of Arts
Includes bibliographical references.